This Privacy Policy describes how Lysett Social ("we," "us," or "our"), a marketing services provider operating at lysettsocial.com, collects, uses, and protects information you provide when you contact us or submit a consultation request. We respect your privacy and are committed to handling your information responsibly.
Information We Collect
When you submit a consultation request through our website, we collect the following:
- Your name
- Your practice or business name
- Your email address
- Your phone number
- Your city and state
- Your estimated monthly advertising budget
- Any notes or questions you include in the form
We do not collect payment information through our website. We do not use cookies for tracking or advertising purposes.
How We Use Your Information
We use the information you provide solely to:
- Respond to your consultation request and schedule a discovery call
- Send you a confirmation email with a link to book time on our calendar
- Send you an SMS confirmation if you have provided a mobile number and consented to receive text messages
- Maintain records of our conversations and sales pipeline in our internal CRM (Monday.com)
We do not use your information for unsolicited marketing, and we do not add you to ongoing email campaigns without separate consent.
SMS Communications
By submitting our consultation form, you consent to receive SMS text messages from Lysett Social related to your inquiry. Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out. Reply HELP for assistance.
SMS messages we send are transactional in nature — confirming receipt of your request and providing scheduling information. We do not send promotional SMS blasts. Your mobile number is not shared with third parties for marketing purposes.
SMS consent is not a condition of purchasing any service from us.
Sharing of Information
We do not sell, rent, or trade your personal information. We share data only with the service providers required to operate our communications:
- Monday.com — CRM and pipeline management
- Resend — transactional email delivery
- Twilio — SMS delivery
- Calendly — appointment scheduling
Each of these providers operates under their own privacy policies and data processing agreements. We do not authorize them to use your data for any purpose beyond delivering the services described above.
Data Retention
We retain your information for as long as necessary to manage our business relationship with you. If you become a client, we retain records for the duration of the engagement and a reasonable period thereafter for accounting and legal purposes. If we do not move forward together, we may retain your contact information in our CRM for up to two years. You may request deletion at any time — see the contact section below.
Security
Form submissions are processed over HTTPS. Your data is stored in third-party platforms (Monday.com, Resend, Twilio) that maintain their own security standards. We do not store sensitive information such as payment details or Social Security numbers on our website or in our CRM.
Your Rights
You may contact us at any time to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS communications by replying STOP to any message we send
We will respond to requests within 10 business days.
Children's Privacy
Our services are directed exclusively at business owners and professionals. We do not knowingly collect information from individuals under the age of 18.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "last updated" date at the top. Continued use of our site after changes constitutes acceptance of the revised policy.
Contact
Questions about this policy or requests to access, correct, or delete your data:
Lysett Social
Jack Sheriff, Owner
jack@lysettsocial.com
lysettsocial.com